Effective Date: December 27, 2024

Introduction

Jean Fortin et Associés Syndics Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose the information you provide when accessing our Client Portal (the “Portal”).

By using the Portal, you consent to the practices described in this Privacy Policy. If you do not agree to this policy, please do not use the Portal.

Information We Collect

We collect the following information solely for the purposes of providing and improving the Portal services:

• Email Address:
  • Collected via third-party authentication providers such as Facebook, LinkedIn, Microsoft, or Google.
  • Used to authenticate users and provide secure access to the Portal.
• Case-Related Data:
  • Information submitted by you, including:
    • Uploaded files related to your case (e.g., foreclosure documents).
    • Payment reports.
  • Deadlines, payments, and documents related to your case are displayed for your convenience.

How We Use Your Information

The information collected is used for the following purposes:

• Authentication:
  • To verify your identity and grant secure access to the Portal.
• Portal Services:
  • To display deadlines, payments, and case documents.
  • To facilitate the upload of files for your case.
  • To allow you to report payments.
• Communication:
  • To communicate with you about your case, updates, and changes to the Portal.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers:
  • Trusted third-party providers may assist us in operating the Portal, ensuring its security, and improving its functionality.
• Legal Requirements:
  • We may disclose your information if required to comply with legal obligations, enforce our policies, or protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Despite our efforts, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the following rights concerning your information:

• Access:
  • Request access to the information we have about you.
• Correction:
  • Request correction of inaccuracies in your information.
• Deletion:
  • Request deletion of your information, subject to legal and contractual obligations.

To exercise your rights, please contact us at tech@jeanfortin.com.

Third-Party Authentication Providers

The Portal uses authentication providers such as Facebook, LinkedIn, Microsoft, and Google. By using these providers to log in, you agree to their respective privacy policies. We are not responsible for the data practices of these third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Portal after changes are made constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or the Portal, please contact us at:

Jean Fortin et Associés Syndics Inc.
tech@jeanfortin.com
2360 Bd Marie-Victorin Suite 200, Longueuil, QC J4G 1B5, Canada

This Privacy Policy was last updated on December 27, 2024.